Dive into Digital Marketing... and Come Up Swimming!

I find Facebook the most annoying platform and a minefield to set up. Running Ads seems like a torture tool. Steph has patiently explained to me what works best. She always listens to my needs and has helped me understand what works best in the 'real world'. Her combination of phone chat's and video demos have been invaluable and I look forward to working with her again in the future.   There are a lot of people out there who claim to have social marketing knowledge but Steph really knows her stuff.

Totally recommend Social Puffin to any small or big business. Their help with redesigning our website on Shopify has greatly improved our SEO and made the site much more user friendly and professional looking. Great advice and full of new exciting ideas…   Amazing service, five stars from us!

Working with Steph really transformed our experience of using social media. We went from hating the thought of having to create content to being excited to try out new ideas. Her tips, tricks and tested methods made it so accessible and fun! With a programme tailored specifically for us and with manageable goals, she has helped us move from disengaged posting to building a meaningful following through relevant, compelling content. She’s enabled us to define our voice online and strengthen our overall brand. I highly recommend her to anyone who wants a warm, personalised service, from a professional who goes above and beyond to find solutions to your particular social media pitfalls.

We found the Social Media Training Course very useful for our growing business. We needed a little direction and clarification into the world of branding & social media. Both Steph and Chloe were very helpful and approachable with both step-by-step written guidelines and backed up by weekly Zoom calls. Thank you ladies.

I just wanted to say that I love what Social Puffin has done so much! I’ve had so many issues with social media captions in the past - never knowing what to say, spelling mistakes, writing posts and then deleting it - it was literally giving me anxiety. Your team has written everything I wanted to say but didn’t have the skill to do myself. Thank you!

Working with Steph on social media and content strategy did not only bring outstanding results, but it also provided clarity, confidence, and motivation. Steph is one of the best consultants I have met, she goes above and beyond in supporting her clients in their endeavors, she researches everything thoroughly, presents it concisely and practically, and adapts it to the particular needs of her clients. It is a real pleasure to have Steph onboard for the long run and I am very excited for the results our collaboration will bring.

Well, thank you again for such a fantastic course Social Puffin. You ladies are great at getting things across and we both feel so much more confident after our sessions together. We are now having fun with social media!

As a new accommodation business, we were keen to establish our online presence across various social media platforms quickly and professionally, and Steph from Social Puffin helped us to do just that! We are proud to be part of the latest urban renewal of Fremantle's historic West End, and it was important that we proceeded with a holistic and sensitive approach, with someone that shared the same sensibilities whilst ensuring that our own business social media brand standards were not compromised. Since commencing with Steph, within three months, we were able to establish a complete e-procedure, including pre-approved and queued online content across multiple sites, strategic advertising, as well as comprehensive monthly analysis and reporting on penetration and engagement – recently, Steph also successfully took on our monthly EDM remotely so that we could pro-actively engage with our own guest database which has been most effective. Regularity, connectivity, consistency and insight are key to our success in this area!

Social Puffin achieved some amazing social media results for us in a very short period of time. Going from an average of 30-40 likes per Instagram post, our reach and engagement sky-rocketed in just 2 months so that we were regularly achieving almost 200 likes per post and spreading the word of our business and what if offers to a far greater audience both nationally and internationally.

Social Puffin undertook some fantastic training with our staff to help with the social media projects for our company. Not only was everything clearly explained, but there were easy practical examples and tools we could follow, understand and implement well. I would definitely recommend getting Stephanie to help your travel company or tourism business if you are looking to grow and develop your social media presence.