Digital Marketing Consultancy

I started my own online business from scratch in 2015 with a tiny budget and absolutely no knowledge of social media or digital marketing. All I had was a big dream!

Crazy? Probably! But after 4 years of hard work and a steep learning curve, that small business grew into a profitable and influential travel brand partnering with large companies across the globe. In 2019, just 5 years after starting out, I was named British Travel Blogger of the year.

But why am I telling you this? It’s certainly not to brag about the success of Big World Small Pockets! Nope, it’s because I want to encourage you to believe that growth and success for your small business or your seedling of a dream IS possible. Even if you don’t have a big budget. Even if you don't feel like you have all the skills yet. Having done it myself, I know!

And armed with this knowledge, I’m now passionate about helping other small businesses to achieve online success too. Because I know what you guys need - low cost, flexible solutions that are simple and practical to implement. No fuss, no nonsense, just real strategies that you can understand and that WORK!

So that’s what we deliver here at Social Puffin - simple and effective methods that will help your business grow strongly online, just as they helped to strongly grow mine.

After all, success does not come from looking at the doors that have closed on us, rather success comes when we concentrate on the doors that could open infront of us.

Keep believing!

Services

In order to help you grow your business, we can advise you in in the following areas:

Social Media Management

From strategy development to content creation, communicating your brand values to increasing engagement rates and following, we have all the tools and knowledge to take your social media presence to the next level.

Facebook & Instagram Advertising

Reach targeted new customers with effective Facebook & Instagram ads that consistently drive traffic and sales.

Training Courses

Bring your staff up to speed with customised training packages focused on the digital marketing areas most important to your business.

Email Marketing

Keep your organisation at the front of peoples' minds and drive campaign engagement through successful electronic direct marketing.

Blog Writing Services

Improve the ranking of your website with relevant, targeted articles that boost Search Engine Optimisation (SEO).

Website Optimisation

Ensure your website is both user-friendly and streamlined for sales conversions with our consulting and design services.

Testimonials

As a new accommodation business, we were keen to establish our online presence across various social media platforms quickly and professionally, and Steph from Social Puffin helped us to do just that! We are proud to be part of the latest urban renewal of Fremantle's historic West End, and it was important that we proceeded with a holistic and sensitive approach, with someone that shared the same sensibilities whilst ensuring that our own business social media brand standards were not compromised. Since commencing with Steph, within three months, we were able to establish a complete e-procedure, including pre-approved and queued online content across multiple sites, strategic advertising, as well as comprehensive monthly analysis and reporting on penetration and engagement – recently, Steph also successfully took on our monthly EDM remotely so that we could pro-actively engage with our own guest database which has been most effective. Regularity, connectivity, consistency and insight are key to our success in this area!

Bram Newbold - Franchisee & Business Development Manager - Quest Fremantle

Social Puffin achieved some amazing social media results for us in a very short period of time. Going from an average of 30-40 likes per Instagram post, our reach and engagement sky-rocketed in just 2 months so that we were regularly achieving almost 200 likes per post and spreading the word of our business and what if offers to a far greater audience both nationally and internationally.

Michel Chebli - CEO & Owner - The Grand Meshmosh Hotel

Social Puffin undertook some fantastic training with our staff to help with the social media projects for our company. Not only was everything clearly explained, but there were easy practical examples and tools we could follow, understand and implement well. I would definitely recommend getting Stephanie to help your travel company or tourism business if you are looking to grow and develop your social media presence.

Bisrat Weldu - CEO & Owner - Ethio Travel & Tours

We found the Social Media Training Course very useful for our growing business. We needed a little direction and clarification into the world of branding & social media. Both Steph and Chloe were very helpful and approachable with both step-by-step written guidelines and backed up by weekly Zoom calls. Thank you ladies.

Vicki Le Rossignol - Designer - Design Dimensions

Contact us

Want to develop your business by maximising digital marketing, but don’t have the time, resources or know-how?
What if you could get a tailor-made strategy to enhance your brand at a competitive price and pace that suits you?

Social Puffin can do just that!

From social media management to electronic direct marketing, website optimisation to staff training, we can assist you with all your online marketing goals. Contact us today to learn how we can work together to grow your success …

E-mail: [email protected]

Dive into Digital Marketing... and Come Up Swimming!